FAQs

Where do you deliver?

Great Britain only — England, Scotland, and Wales. We do not ship to Northern Ireland or internationally outside GB.

How long does delivery take?

Typically 7–14 days. Orders ship from a China warehouse — this is not UK dispatch.

Do you offer free shipping or a warranty?

Shipping and product terms are shown at checkout and on each product page. We do not advertise invented review counts, free-shipping thresholds, or multi-year warranties on this site.

What is your returns policy?

Change of mind within 14 days (you usually pay return postage). Keep-it refunds may apply for items £20 or under. Faulty items can be rejected within 30 days under the Consumer Rights Act — we cover return postage for confirmed faults. Full detail: Returns.

Who is the seller?

Orders are sold by [LEGAL ENTITY]. VAT and registered address details will appear here once confirmed.

How do I contact you?

Use the contact page with your order number if you have one.